Terms And Conditions
1. GeneralBy using our shuttle bus online booking service, you agree to the following terms and conditions. Please read them carefully before making a reservation.
2. Booking and Confirmation
2.1. All bookings must be made through our official online platform.2.2. A booking confirmation will be sent via email upon successful reservation.2.3. Passengers must present the confirmation email (printed or digital) before boarding.
3. Payment and Fees
3.1. Full payment is required at the time of booking.3.2. Prices are subject to change without prior notice.3.3. Any applicable taxes and fees will be included in the final price.
4. Cancellation and Refunds
4.1. Cancellations made at least 24 hours before the scheduled departure are eligible for a full refund.
4.2. No refunds will be issued for cancellations made less than 24 hours before departure or for no-shows.
4.3. Refunds (if applicable) will be processed within 7-14 business days.
5. Changes and Rescheduling
5.1. Requests to change the booking must be made at least 24 hours in advance and are subject to availability.
5.2. Rescheduling may incur additional charges depending on the new travel date and time.
6. Passenger Responsibilities
6.1. Passengers must arrive at the designated pickup point at least 10 minutes before departure.
6.2. Luggage must be within the allowed limit specified during booking.
6.3. Passengers are responsible for their personal belongings; we are not liable for lost or stolen items.
7. Service Disruptions
7.1. We reserve the right to cancel or reschedule trips due to unforeseen circumstances (e.g., weather conditions, road closures, or vehicle issues).
7.2. In case of service disruptions, affected passengers will be notified as soon as possible, and alternative arrangements will be offered where feasible.
8. Code of Conduct
8.1. Passengers must follow safety instructions given by the driver and staff.
8.2. Smoking, alcohol consumption, and disruptive behavior are strictly prohibited onboard.
8.3. We reserve the right to refuse service to passengers who violate these rules.
By proceeding with the booking, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Privacy policy
This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website. We are committed to safeguarding your privacy and ensuring that your personal information remains secure. By using our website, you consent to the practices described in this policy.Information Collection
We may collect personal information from you when you voluntarily provide it to us through forms, surveys, or other means of communication. This information may include your name, email address, contact number, and any other details you choose to provide.
Use of Information
We use the collected information to enhance your experience on our website, respond to your inquiries, process transactions, and provide you with relevant information about our products or services. We may also use your information for internal purposes such as analyzing website usage patterns and improving our offerings.
Information Sharing
We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except as required by law or as necessary to fulfill our services. We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, as long as they agree to keep your information confidential.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. We utilize industry-standard security practices, including encryption, firewalls, and regular malware scanning, to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience and collect information about how you interact with our site. These technologies may include, but are not limited to, cookies, web beacons, and embedded scripts. You can modify your browser settings to disable or reject cookies, but this may limit certain functionalities of the website.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly remove the information from our records.
Updates to this Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we handle your personal information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at [email address] or by using the contact information provided on our website.
