KlikNRoll Clothes Care Laundry Service

Delivery and Pick Up Terms

All standard service time is 24 hours, available between 10 AM to 10 PM.

Express service will complete laundry in 3 hours, available between 10 AM to 10 PM.

All laundry should be placed in the basket; items not in the basket will not be collected from the room to avoid confusion.

Payment must be made in advance. Any changes to the service will be communicated for approval, and price adjustments will be made upon room checkout.

We will enter your room to collect and return your clothes.

Laundry items are handled with care, but we are not liable for damages due to delicate fabrics, wear and tear, or items not suitable for washing.

Special laundry instructions must be provided at the time of order. If no instructions are given, standard processing will be applied.

Laundry pickup and delivery are available only within the hotel’s operating hours of 10 AM to 10 PM.

Lost items must be reported within 24 hours of delivery. We will investigate and, if found, return them promptly.

Privacy policy

Collection of Personal Information
We collect personal information such as your name, room number, contact details, and laundry preferences when you place an order. This information is used solely for providing laundry services and managing your account.

Data Security
We take reasonable precautions to ensure the security and protection of your personal information. All data is stored securely, and access is limited to authorized personnel only.

Use of Information
Your personal data will only be used to process your laundry service request, communicate with you regarding your order, and manage payments. We do not share your personal data with third parties unless required by law.

Retention of Data
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected. Once the purpose has been completed, we will securely dispose of your data.

User Rights
You have the right to access, correct, or delete your personal information. If you wish to make any changes or have concerns about your data, please contact our customer support team.